Keep Your Platform Running Well
Shipping a product is one thing. Keeping it reliable, up to date, and performing well as it grows is another job entirely. A lot of teams find that ongoing maintenance takes more time than they budgeted for — security patches, dependency updates, infrastructure issues, and the steady stream of bugs that real users find in real conditions.
What's Included
Bug fixes with a defined response time based on severity. Security patches applied promptly when vulnerabilities are disclosed in dependencies. Regular dependency updates to prevent the compounding problem of a codebase that falls years behind. Database maintenance — vacuuming, index maintenance, query performance reviews as your data grows.
Monitoring and Proactive Work
I don't wait for users to report problems. I monitor your application, review error logs regularly, and fix issues before they become visible to users. If I notice a query getting slower as your database grows, I optimise it — I don't wait for it to time out.
Feature Work
Most maintenance plans include a monthly allocation of development hours for small feature additions or improvements. This keeps the product moving forward without needing a separate engagement for every small change.
Reporting
Every month you get a brief written summary of what was done, what was found, and anything you should know about. No surprises, no black box.